BSAA was set up by Ross Yarranton as an ‘add-on’ to his BBQ Consulting and repair business Barbitec.com.au owing to the many calls he was getting from all parts of Australia for similar BBQ services that are provided by Companies in Perth Western Australia.
- ‘Where can I get my BBQ fixed?’- NSW
- ‘Can this BBQ be converted to Natural Gas?’- Brisbane
- ‘Do you sell BBQ Spare Parts?’- Melbourne
- ‘Can you come out and service my BBQ as the ignitions don’t work?’ – Sydney
- ‘Where can I get my BBQ cleaned?’- Perth WA
…and the list goes on..
So, he decided to set up a business that works on a map location basis that enables customers to easily find the right person in their area or State that can help. You can find them by Location or Service.
These may be multiple businesses that may provide the same service but are good enough to be in the ‘Alliance’ to give more choice..
Businesses are picked by their own reviews and their BBQ expertise or if they are service agents for any BBQ Manufacturers like Barbeques Galore or GasMate etc.,
New businesses can also join via the website but are vetted by BSAA before going ‘live’.
Whilst BSAA can never be held responsible for any of the work carried out by the businesses, it keeps an eye on the reviews posted and if the business is not up to our strict standards the business is removed, so it really is important for customers to give us a fair and honest review.
Currently this is a ‘free’ directory service and as such it is important that the customer gets good service and a good response, letting the business called know that their name was obtained through the ‘Alliance’. Otherwise, we have no idea that our service was used in obtaining the businesses details.
If any customer or business has any questions or queries Ross is only too happy to answer them.
From the Adjudicator
March 2021 – Barbecue Service Alliance Australia™